Shipping policy

Your item will be shipped within 1–3 business days. 
Please exclude weekends and major holidays.

All orders received on Monday–Thursday after 4PM EST 
will be processed the following business day. Orders 
received on Friday after 4PM EST will be processed 
on Monday the following week.

We offer FREE shipping on all orders worldwide.

Shipping Times:

- USA: 7–15 business days
- Canada: 7–12 business days
- UK & EU: 10–18 business days
- Australia & New Zealand: 10–20 business days
- Malaysia & Singapore: 10–20 business days
- Rest of World: 10–25 business days

Our shipping times are estimates provided by the 
carrier. Please expect longer shipping times during 
peak holiday seasons.

For international shipments, please note that we 
cannot be held responsible for any delays once your 
item enters customs. Import duties or taxes may apply 
depending on your country — these are the 
responsibility of the buyer.

For any shipping queries please contact us at 
contact@looflee.com and we will be happy 
to assist.